FAQ’s

General

Freight forwarding is the coordination and shipment of goods from one place to another through various modes of transportation. It works by selecting the best route and carrier for the cargo, handling documentation, and ensuring compliance with regulations.

Our freight forwarding company offers a range of services including air, ocean, and ground transportation, customs clearance, warehousing, and distribution. To learn more, please navigate to our Services tab at the top of the page.

Our company can handle a wide variety of cargo, including general, hazardous, oversized, and refrigerated goods.

The delivery time for your goods will depend on the destination, mode of transportation, and other factors. We will provide you with an estimated delivery time when you request a quote.

You can contact our customer service department for assistance through support@embassyfreightusa.com for 24/7 support. We are available via phone 7AM – 7PM EST Monday – Friday 617-569-5180

Shipment

We offer a shipment tracking menu where you can track your shipment directly through the airline. Airline Tracking

Yes, we offer insurance options for your shipment.

If your shipment requires special handling, our team will work with you to determine the best approach and ensure that all necessary precautions are taken.

Cargo Insurance provided by Embassy Freight will cover any lost or damaged shipments during transit.

Yes, we can handle oversized or overweight shipments.

Yes, we can handle customs clearance for your shipment.

Payment

To get a quote, please contact us through Get A Quote

We accept payment by check, ACH wire transfer, and PayCargo.

International

Yes, we offer international shipping services.

For international general commodity shipments, you will need to provide various documents including a commercial invoice, SLI (Shipper’s Letter of Instruction), and packing list.

Our company provides freight forwarding services to a wide range of countries around the world. Please contact us for specific information at support@embassyfreightusa.com

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